Covid-19 response and FAQ
Designed with Amore is based in Michigan, US. Being a home-based studio, we are fortunate enough to be able to be up and running, our phones are ringing, our emails flow in and out every day. Unfortunately our designers are working from home, following the social distance guidelines issued by the state and federally. This brings to longer response time for digital customization, and a bit of hiccups on production. We are proud to print and assemble all orders in house, however supplies such as envelopes, pocket folders, ribbons, wax seals and more, could be affected by their specific state’s shelter in place orders, and therefore be closed. If you are currently working with us on your order, we will reach out to each one of you to make sure we can proceed regularly with your order, if you are thinking about placing an order with us, please read the FAQ below and if you do not find the answer you need, please give us a call at 586 3359046.
ARE YOU OPEN?
The answer is yes, we are open, we are shipping samples and custom samples, and we can print. If your order requires supplies other than digitally printed cards (such as specialty printing, colored envelopes, laser cut cards, and more), the supplier for that specific item could be closed. Things are changing on a daily basis, we can however find a solution for most of items.
WHERE ARE YOU SHIPPING FROM?
We are located in Fraser Michigan. A shelter-in-place order has been issued for the state of Michigan on March 23rd, affecting us until April 30th at the earliest. We are still getting mail pick ups twice a week so feel free to place samples orders!
We are working hard to respect all health and safety guidelines, we have been religiously “sheltered in house” for the past 2 weeks, our studio is being cleaned and sterilized every day and you should not worry about the risk of incurring the virus from our studio
I HAVE ALREADY MAILED OUT INVITATIONS, BUT I NEED TO POSTPONE. CAN YOU HELP WITH CHANGE OF DATE CARDS?
We absolutely can. Even if you did not work with us on your wedding invitations, we can still work on something coordinating your invitations cards. Contact us today to find out how
I HAVE NOT MAILED OUT INVITATIONS YET, AND I MAY HAVE TO POSTPONE. WHAT SHOULD I DO?
We are recommending to wait until 6 weeks before the wedding for “local” weddings. For destination weddings that are happening before June 2020 we are recommending to postpone. If your cards have not been printed yet, you will be put on our special “Covid-hold” queue. We have currently 65 orders in that queue so you will be in good company!
If you still want to mail your cards, please let us know and we can include a special card, asking your guests to consider that plans might change depending on how the pandemic situation evolves.
Wedding websites work great to communicate change in plans!
I HAVE MORE QUESTION, HOW CAN I GET IN TOUCH?
Feel free to email us at [email protected] or call us at 586 3359046, we are always happy to chat!