Policies

PAYMENT FOR PRINTED CARDS

A non refundable deposit is required upfront for any printed cards order. This deposit will reserve your spot on our production schedule and will start the customization process. The deposit will be credited towards your final balance.
Supplies requested at the time of the form submission will be ordered and cannot be changed.
Turnaround time for the first proofs is 4 business days. Turnaround time for each review is 2/3 business days.
Following the Proofs approval, the customer will be requested to pay their REMAINING BALANCE previously confirmed via email quote. At this point the customer can decide to approve their drafts via email or via hard copy mailed to her.
Only after the Remaining balance is fully paid, the production of the cards will start. Production can take 6-10 business days or more according to the nature of the order (inquire for specific timeframes, we recommend to start the customization process at least 2 months prior the date you would like to receive your invite sets by).

PAYMENT FOR PRINT-AT-HOME FILES

Payment is required upfront IN FULL for any order of printable cards. The fee paid is for the customization of the design/card according to your specifications. Printable files orders are generally not refundable (see below for exceptions).

post_bg_1435874548B

SHIPPING FOR PRINTED ORDERS
Unless otherwise requested by the customer our orders are shipped via USPS Priority Mail; it usually takes 3-4 business days for the order to be delivered nationally.
International shipping sure is an option, shipping to Canada is usually $42.00 (medium priority box, may increase if the items cannot fit in it), shipping to the rest of the world is usually $60.00 (medium priority box, may increase if the items cannot fit in it).
Please remember shipping rates for USPS are subject to change at anytime; unfortunately it is not something we can predict or have any control over. You can check current shipping rates on USPS.com.

SHIPPING FOR SAMPLES

Samples are shipped via first class (no tracking number unless priority shipping is requested) within 5 business days from purchase. Please allow 7 business days for national orders to be delivered, and 14 business days for international orders.
Should you not receive your samples within these timeframes please contact us and we will re ship immediately.

SHIPPING FOR PRINT-AT-CARDS ORDERS

Final files are sent via email to the customer ONLY following their proofs approval. Every purchase of printable card includes 3 rounds of proofs/reviews. Any alteration following the third review will be charged an additional fee depending upon the alteration requested.
Our files are NOT instant download, they are NOT editable templates or blank file and in no case these will or can be sold to the customer. Please read the full listing description when purchasing a print-at-home file.

post_bg_1435874548B

REFUNDS AND EXCHANGES FOR PRINTED CARDS

Deposits on printed cards order are not refundable.

After the order has been placed and printing has begun, the order is considered finalized. Designed with Amore LLC is not responsible for any mistakes or misspelling on the final cards, printed upon FINAL PROOFS APPROVAL. If there is an issue with your order and you would like to discuss returning it, please contact us within 7 business days of receipt. The Return shipping will be at customer’s expense, and once the order is returned (complete and unused) a full refund of the order less the shipping price will be given.
If you receive your cards and you are not happy about them, talk to us and let us know; we will try our best to accommodate your needs.

REFUNDS FOR PRINT-AT-HOME FILES

If we receive your wording and we have sent already one proof, the fee for the customization will not be refunded. The only case where we can indeed refund printable files is when the customer has not provided any wording and therefore has not received any proof.
In every case refunds will be allowed when requested in accordance to policies, only within 30 days from purchase.

post_bg_1435874548B

ADDITIONAL POLICIES

post_bg_1435874548B

SPECIFIC POSTAGE REQUIREMENTS

The customer is solely responsible for checking the postage requirements for their country. Please understand that we cannot possibly know the postage fees and/or dimension requirements for each country as they can vary largely. If not otherwise specified, we will make sure that our cards meet the requirements for US postage in dimensions, thickness etc.(please consider this when purchasing postcards on our shop). Please also note that square cards will require more postage for shipping within the US.

ADD-ONS, ENVELOPES AND SUITES ASSEMBLY

In order to keep our prices affordable to everyone, unless otherwise specified on the quote sent to the customer, invitations sets are NOT assembled, which means:
– belly bands will be scored but not mounted
– mats will be cut to the size but not mounted with invites
– ribbons will be cut to size (1 yard) but not tied and/or mounted
– invitations sets wont be set up inside envelopes
Inquire for additional fees required for assembly.

RE-SALES AND COPYRIGHT

– We DO NOT sell to Re-sellers or to sellers who produce and sells the same type of items we do (stationery and/or cards). The transaction will be canceled and you will not be refunded. We ask that you respect our work as much as we respect yours.

© COPYRIGHT Designed With Amore LLC 2012-2016
All our designs are created by Designed with Amore and are copyright protected. These designs are not to be duplicated or distributed in any way. All files are copyright Designed With Amore and are for personal use only, they may not be commercially reproduced, resold or distributed.
The purchase of a digital file does not entitle the customer to copy, reproduce and/or resell the files to any third party or for any other event. Non-adherence to this can result in legal action.
The purchase of printed cards does not entitle the customer to reproduce in any shape or form those cards. Non-adherence to this can result in legal action.

MILITARY DISCOUNT

To show our appreciation for your service, we offer a 10% military discount (In order to earn the Military discount for your orders you must be currently active in some branch of the United States Armed Forces and provide some kind of evidence of your service.)

COLOR VARIATION
Please keep in mind that color fidelity warranted by Designed with Amore is consistent with industry standards for “pleasing color”. We offer no guarantee of “match-print” or “match-product” color fidelity. DwA cannot prevent slight color shift throughout an order, and does not guarantee color will match the preview as it appears on a customer’s monitor, as we cannot compensate for a color variance on each customer’s monitor.

CUSTOM DESIGN AND CREATIVE ART

Designed with Amore owns copyright on every design created, including designs based upon customer’s request. DwA reserves the right to publish and re sell designs created upon customer’s specific request. Designed with Amore reserved the right to photograph all completed designs and use photographs for use on Etsy, use on our website, on magazine and publications, exhibition, or other materials.post_bg_1435874548B

BUSINESS HOURS AND INFORMATION

 

Our studio is a home-based studio, our location is:

Designed with Amore LLC
32839 Foster Ct. 
Fraser, MI 48026
United States

You can reach us via email at info@designedwithamore.com , you may also call us at +1(586)335-9046 or you can use our Live Chat service (bottom right corner), if we are not online we will be getting your message and reply as soon as possible

Our Business hours are Monday ~ Friday : 9.00am – 6.00pm (EST)

**Please note Saturday and Sunday Designed with Amore is off duty for family days. We may check and at times respond to email in case of urgencies. We thank you for respecting our personal lives.**

 

no comments
Add a comment...

Your email is never published or shared. Required fields are marked *

Menu